Saving Family Treasures FAQ's
Where do we conduct the interviews?
Most interviews are conducted in a quiet room in the subject’s home. We want the subject to be as relaxed and comfortable as possible. On occasion, we can record an interview over the phone to provide a narrative underlying photos and film. However, it is always our preference to conduct a videotaped interview because the end result is so much more compelling.
How long does the interviews take?
The set-up (two cameras and audio) usually takes about a half hour. The interview can run from several hours to several days, depending upon the tier chosen, and the desired program length. I like to do two hours interviews each day till we have our footage. I also like to take a week off between interviews. This time can be used to edit chapters. Interviews can be tiring and I want this to be a pleasant experience. We want you to be one hundred percent happy with the finished program, so we discuss this at some length beforehand. Sometimes traveling and time direct us to customize the schedule.
What video format do you shoot on?
We employ two professional digital video cameras that record on to miniDV. Typically, we use a 4:3 aspect ratio. For an additional fee, we will shoot on any video format you would prefer, including HD and 16:9/24p.
How long does it take to get the finished DVD?
We strive to complete the editing as soon as possible. Typically, the shorter programs can be completed in less than two weeks. Longer programs, especially those with extensive graphics, music, film, photos, etc. may take six to eight weeks to complete.
Can you use my favorite music in the background?
Sadly no, because of copyright issues. Although it is sometimes possible to get the necessary licensing, the time and expense is prohibitively high. We have several great music libraries with thousands of selections from which to draw, and in some instances, will create original scores.
What questions will you ask?
The questions, and the detailed follow-up questions, will vary depending upon the tier and finished program length. We will ask about your parents, grandparents, and family that preceded you and then trace your life history: childhood, schools, relationships, children, travel, work experiences, life’s challenges, significant historical moments, politics, religion, etc. We will paint as complete a biographical tableau as time allows. We do like to search for the compelling moments in your life, the events that have shaped you.
Can I see the questions before the interview?
Yes, although we strongly recommend against it. We strive to make our interviews conversational and find that most individuals will try and prepare if given the questions beforehand. This often results in frustration when the individual cannot recall the exact words that were prepared. We do not ask trick questions and the only “right” answers are the ones that you choose to give.
What if I say something that I decide I do not want in the program?
You have absolute editorial control. If there is anything that you would not like in the finished program, simply say so at the time of the interview or after you have seen the approval copy. Interviews that are spontaneous and lack a high degree of self-censorship are the most engaging.
What about confidentiality?
Your words, image, photos, and films are absolutely confidential. Occasionally, we may request your permission to use an excerpt for our marketing efforts. We will specify our intent and you are free to give us your permission or withhold it. We will never use any material without your agreement.
What if my DVD is lost or damaged?
We archive our productions and would be happy to send you an additional copy for a small fee.
How far will you travel?
Projects have taken us all over the country and overseas.
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